Helios is a boutique property management company founded by owner-operators who manage their own homes — so we understand what it means to treat your property like an investment. We combine the personal attention of a local team with the systems and scale to consistently outperform the market. The result is a completely hands-off ownership experience that maximizes your returns without compromising the care your home deserves.
We don't just manage homes — we own them ourselves. Helios was built by owner-operators who started by managing their own properties and scaled slowly and intentionally. Every home in our portfolio is treated like one of our own.
Our entire team lives and works in the markets we serve. A dedicated operations manager, house managers, and an in-house cleaning and maintenance team — someone can be at any property within 30 minutes. This hands-on approach is why we're selective about the homes we partner with. When you partner with Helios, you get our full attention — not a ticket number.
4.93★ overall rating. 2,000+ five-star reviews. 96.5% five-star rate. Airbnb SuperHost. VRBO Premier Host. Our performance isn't a promise — it's documented.
Our cleaners work exclusively for Helios and know every home inside and out. We don't subcontract. Every departure clean is photo-verified using a detailed Breezeway checklist.
We use PriceLabs, AirDNA, and build comp sets for every home to make daily manual pricing adjustments. We never set it and forget it — money is never left on the table.
Most managers inspect once. We inspect twice — a departure clean within 48 hours of check-out and a pre check-in inspection by the designated house manager before every single arrival.
The industry average is under 10%. We've built a 10,000+ guest email database and conduct targeted direct marketing campaigns to drive repeat bookings — keeping platform fees low and your revenue high.
We handle repairs, landscaping, pool, pest, and HVAC — all coordinated in-house. We only contact you when a repair requires your financial approval. Everything else, we handle.
Real-time access to every booking and payout via the Hostaway Owner Portal. Detailed monthly statements with every reservation, fee, and expense. No surprises.
We market like a brand, not a listing. Professional daytime, twilight, drone, and lifestyle photography across 7+ booking channels including our own direct website. Our Google reviews have built an online brand guests trust — driving a 25% direct booking rate nearly three times the industry average. StayFi devices in every home capture guest contact info, feeding a 10,000+ guest email database we use for targeted newsletter campaigns to drive repeat bookings. Most managers only list on Airbnb and VRBO and hope for the best. We build an audience and convert it- that’s what allows us to consistently outperform the market.
You have real-time access to every booking and payout the moment it’s confirmed via the Hostaway Owner Portal — no waiting until the end of the month. Monthly owner statements give you a full breakdown of every reservation, every fee, and every expense with an itemized invoice attached. Rental revenue, cleaning fees, booking fees, management fees, landscaping, pool service, pest control — every penny in and out of your home, fully documented. No surprises. No guesswork.
We only contact you when a repair requires your financial approval — everything else, we handle. In-house maintenance plus a vetted vendor network for landscaping, pool, pest, and HVAC, all fully coordinated by our team. No Saturday night texts from us telling you something needs fixing. Our Two-Touch Quality System means every home receives a departure clean within 48 hours of check-out and a dedicated house manager inspection within 24 hours of check-in — keeping your home in turnkey condition every single stay. Every repair is tracked through Breezeway and damages are filed through Safely reservation insurance.
With 2,000+ five-star reviews and a 4.93★ rating, our guest experience is the foundation of our performance. Automated messaging at every stage — pre check-in, during the stay, and post check-out — combined with a live reservations team available 24/7 by phone, text, and email ensures every guest feels personally attended to from booking to departure. If an issue requires in-person attention, a dedicated house manager is always within 30 minutes. Our hands-on approach also allows us to accommodate guest requests and provide concierge services. Every detail handled. Every guest taken care of
We’ll beat your previous 12-month rental revenue — or we’ll write you a check for the difference. We review your home’s rental history, establish a baseline, and if we fall short at year end, we pay you the difference. No fine print. No start-up costs.
SCENARIO A
You earn every dollar above it ✓
SCENARIO B
We write you a check for the difference ✓
…that you can earn more and do less by partnering with Helios Vacations?
What impressed me the most was their attention to detail and their commitment to ensuring the highest level of tenant satisfaction. They went above and beyond to make sure that any issues or concerns were addressed quickly and effectively.
The Helios team are the absolute best when it comes to short term rental property management for Airbnb and VRBO. Their work allowed me to turn my rental into a fully passive income investment. They take care of booking, communications, maintenance, and essentially EVERYTHING else so I don't even remember I own a rental property
I first hired Helios to manage 3 of my STVR properties in Coachella Valley back in 2021 and they have delivered tremendous value to me year after year. Pablo and Erin's attention to detail is why their properties constantly outperform peer properties in the area.
This Short Term Rental Agreement (this “Agreement”) is made by and between Helios Vacation Rentals LLC, a California limited liability company (“Manager”) and the person or entity that signs this document at the bottom (“Renter”) (Manager and Renter are hereafter sometimes referred to as a “Party” or together as the Parties”) with reference to the following facts:
WHEREAS Manager makes available to people such as Renter short term rental access to residential properties such as the one Renter has applied to rent (the “Property”). Manager makes pictures of the Property available at https://heliosvacations.com/, and
WHEREAS Renter has indicated to Manager that Renter desires to rent the Property for the term specified below, with the understanding that Manager is the manager of the Property and not the owner of it.
NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, and intending to be bound hereby, the Parties agree as follows:
